Contact us

Call us on: +44 (0)843 178 3004


Frequently Asked Questions

Please read our FAQ before sending us a message.

That's no problem, simply visit our free ring sizer page "http://eleganceweddingrings.co.uk/your-ring-size/" and request a ring gauge. One will be sent out in the post to you and you will be able to measure your finger in the comfort of your own home.


Simply contact us by email "sales@eleganceweddingrings.co.uk" and explain whether your ring is to small or too large and let us know the size you need to exchange it for and we will give you instructions on what to do next.


The only cost you will incur is the return postage cost of £7.95, providing the ring you are exchanging it for is the same price we will not charge any extra.


If you don't like your wedding ring when it arrives all you have to do is contact us , you have 21 days from receiving your item to return it to us and a full refund or exchange will be issued providing the ring has not been worn.


Contact us , let us know which ring you wish to exchange it for, if there is a difference in price either way this will be credited or deducted to/from your account , the only extra cost will be the return postage of £7.95


If you've left it a bit late and and your ring is urgent, please contact us before purchase to make sure that we can prioritise your order, in most cases this is not a problem. Best to check first though to avoid disappointment.


Our design team are more than happy to consult with you on making the perfect wedding ring, contact us with your requirements and we will be more than happy to help you with your choice.


Send us an email


No Fields Found.

Unit 10 Croft Court
Plumpton Close
Whitehills
Blackpool
FY4 5PR